17Mar

IT support – Danish speaking

IT support – Danish speaking

Location: Maastricht area, The Netherlands
Type: Full-Time, Permanent
Working hours: Mon-Fri 8.30am – 5pm
Start date: Immediately
Fully office based
Salary: please send your CV with your salary expectation

Open to recent graduates as well – Training and excellent career opportunity provided
Next available start date: 1st April. Apply NOW and secure your place!

Company Overview:

Join a rapidly growing IT hardware support company. Our client is seeking multilingual individuals to join their Customer Center in the Netherlands, providing exceptional IT and tech support to customers across Europe.

Job Description:

If you’re ready to a dynamic role and open to the idea of moving to the Netherlands, this could be the perfect opportunity for you.
As a 1st Line Technical Support Specialist, you’ll be at the forefront of ensuring our customers are happy. Your job will involve tackling various technical issues, from problems with devices and networks to helping with software troubles. You’ll be part of our team of experts who are here to provide helpful advice and support for our products. We don’t do cold calls or use high-pressure sales tactics in our customer-focused company. Instead, our main goal is to answer questions and provide solutions to the questions people ask

Responsibilities:
  • Provide exceptional customer service and expert product support, helping customers find the right solutions.
  • Deliver technical assistance to both new and existing clients.
  • Maintain accurate customer records in our system.
  • Facilitate payment processing, refunds, and exchanges.
  • Collaborate with production and administration departments when necessary.
Requirements:
  • Knowledge of computer hardware, including Windows operating systems. Familiarity with computer components such as processors, sound cards, and video cards.
  • Gaming background would be ideal.
  • High level of English fluency is mandatory.
  • Fluency in Danish written and spoken.
  • Ability to work onsite at our Netherlands location (Maastricht area / Heerlen).
  • Eligible to work in the Netherlands
Beneficial:
  • Previous experience in telephone support or online customer service would be advantageous.
  • IT support experience would be beneficial or IT studies, background with skills in Windows, Active Directory, debugging, and fault diagnosis a plus.
  • Any other language knowledge is a bonus: especially: Finnish, Norwegian, Dutch, French, Italian, Spanish, Portuguese, German, Polish, Latvian, Estonian, Lithuanian, Romanian, Hungarian, Slovakian, Czech, Serbo-Croatian
Benefits:
  • Salary + Bonus with Annual salary review and increase
  • RELOCATION SUPPORT (reimbursing travel expenses up to €150, help to find local accommodation in Heerlen/Maastricht area)
  • Year-end bonus and additional perks, including product discounts.
  • Comprehensive training and personalized development plan.
  • Company-provided pension and health insurance.
  • On-site parking and a modern, multicultural office environment.

Join our diverse team of tech enthusiasts in our brand-new office. Be a part of a welcoming and supportive workplace that values your expertise.

How to Apply:

If you’re up for the challenge, don’t miss out on this exciting opportunity. Apply now and become a vital member of our technical support team!
Send your CV to: it-support@brs.email

About Us:

As a dedicated recruitment agency, working exclusively on this project, we offer full support for You to be successful in this role, including:

✔Professional CV upgrades
✔LinkedIn profile optimization
✔Interview coaching

We also have plenty of job opportunities across the UK, Europe, Australia, and New Zealand.

17Mar

IT support – Finnish speaking

IT support – Finnish speaking

Location: Maastricht area, The Netherlands
Type: Full-Time, Permanent
Working hours: Mon-Fri 8.30am – 5pm
Start date: Immediately
Fully office based
Salary: please send your CV with your salary expectation

Open to recent graduates as well – Training and excellent career opportunity provided
Next available start date: 1st April. Apply NOW and secure your place!

Company Overview:

Join a rapidly growing IT hardware support company. Our client is seeking multilingual individuals to join their Customer Center in the Netherlands, providing exceptional IT and tech support to customers across Europe.

Job Description:

If you’re ready to a dynamic role and open to the idea of moving to the Netherlands, this could be the perfect opportunity for you.
As a 1st Line Technical Support Specialist, you’ll be at the forefront of ensuring our customers are happy. Your job will involve tackling various technical issues, from problems with devices and networks to helping with software troubles. You’ll be part of our team of experts who are here to provide helpful advice and support for our products. We don’t do cold calls or use high-pressure sales tactics in our customer-focused company. Instead, our main goal is to answer questions and provide solutions to the questions people ask

Responsibilities:
  • Provide exceptional customer service and expert product support, helping customers find the right solutions.
  • Deliver technical assistance to both new and existing clients.
  • Maintain accurate customer records in our system.
  • Facilitate payment processing, refunds, and exchanges.
  • Collaborate with production and administration departments when necessary.
Requirements:
  • Knowledge of computer hardware, including Windows operating systems. Familiarity with computer components such as processors, sound cards, and video cards.
  • Gaming background would be ideal.
  • High level of English fluency is mandatory.
  • Fluency in Finnish written and spoken.
  • Ability to work onsite at our Netherlands location (Maastricht area / Heerlen).
  • Eligible to work in the Netherlands
Beneficial:
  • Previous experience in telephone support or online customer service would be advantageous.
  • IT support experience would be beneficial or IT studies, background with skills in Windows, Active Directory, debugging, and fault diagnosis a plus.
  • Any other language knowledge is a bonus: especially: Danish, Norwegian, Dutch, French, Italian, Spanish, Portuguese, German, Polish, Latvian, Estonian, Lithuanian, Romanian, Hungarian, Slovakian, Czech, Serbo-Croatian
Benefits:
  • Salary + Bonus with Annual salary review and increase
  • RELOCATION SUPPORT (reimbursing travel expenses up to €150, help to find local accommodation in Heerlen/Maastricht area)
  • Year-end bonus and additional perks, including product discounts.
  • Comprehensive training and personalized development plan.
  • Company-provided pension and health insurance.
  • On-site parking and a modern, multicultural office environment.

Join our diverse team of tech enthusiasts in our brand-new office. Be a part of a welcoming and supportive workplace that values your expertise.

How to Apply:

If you’re up for the challenge, don’t miss out on this exciting opportunity. Apply now and become a vital member of our technical support team!
Send your CV to: it-support@brs.email

About Us:

As a dedicated recruitment agency, working exclusively on this project, we offer full support for You to be successful in this role, including:

✔Professional CV upgrades
✔LinkedIn profile optimization
✔Interview coaching

We also have plenty of job opportunities across the UK, Europe, Australia, and New Zealand.

24Feb

IT support – German speaking

IT support – German speaking

Location: Heerlen, Maastricht area, The Netherlands
Type: Full-Time, Permanent
Working hours: Mon-Fri 8.30am – 5pm
Start date: Immediately
Fully office based
Salary: please send your CV with your salary expectation

Open to recent graduates as well – Training and excellent career opportunity provided
Next available start dates: 1st April. Apply NOW and secure your place!

Company Overview:

Join a rapidly growing IT hardware support company. Our client is seeking multilingual individuals to join their Customer Center in the Netherlands, providing exceptional IT and tech support to customers across Europe.

Job Description:

If you’re ready to a dynamic role and open to the idea of moving to the Netherlands, this could be the perfect opportunity for you.
As a 1st Line Technical Support Specialist, you’ll be at the forefront of ensuring our customers are happy. Your job will involve tackling various technical issues, from problems with devices and networks to helping with software troubles. You’ll be part of our team of experts who are here to provide helpful advice and support for our products. We don’t do cold calls or use high-pressure sales tactics in our customer-focused company. Instead, our main goal is to answer questions and provide solutions to the questions people ask

 

Responsibilities:

  • Provide exceptional customer service and expert product support, helping customers find the right solutions.
  • Deliver technical assistance to both new and existing clients.
  • Maintain accurate customer records in our system.
  • Facilitate payment processing, refunds, and exchanges.
  • Collaborate with production and administration departments when necessary.

 

Requirements:

  • Knowledge of computer hardware, including Windows operating systems. Familiarity with computer components such as processors, sound cards, and video cards, gaming background would be ideal.
  • High level of English fluency is mandatory.
  • Fluency in German written and spoken.
  • Ability to work onsite at our Netherlands location (Maastricht area / Heerlen).
  • Eligible to work in the Netherlands

 

Beneficial:

  • Previous experience in telephone support or online customer service would be advantageous.
  • IT support experience would be beneficial or IT studies, background with skills in Windows, Active Directory, debugging, and fault diagnosis a plus.
  • Any other language knowledge is a bonus: especially: Danish, Finnish, Norwegian, Dutch, Italian, Spanish, Portuguese, French, Polish, Latvian, Estonian, Lithuanian, Romanian, Hungarian, Slovakian, Czech, Serbo-Croatian

 

Benefits:

  • Salary + Bonus with Annual salary review and increase
  • RELOCATION SUPPORT (reimbursing travel expenses up to €150, help to find local accommodation in Heerlen area)
  • Year-end bonus and additional perks, including product discounts.
  • Comprehensive training and personalized development plan.
  • Company-provided pension and health insurance.
  • On-site parking and a modern, multicultural office environment.
Join our diverse team of tech enthusiasts in our brand-new office.
Be a part of a welcoming and supportive workplace that values your expertise.

How to Apply:

If you’re up for the challenge, don’t miss out on this exciting opportunity. Apply now and become a vital member of our technical support team! Send your CV to: it-support@brs.email

 

About Us:

As a dedicated recruitment agency, working exclusively on this project, we offer full support for You to be successful in this role, including:

✔Professional CV upgrades
✔LinkedIn profile optimization
✔Interview coaching

We also have plenty of job opportunities across the UK, Europe, Australia, and New Zealand.

24Oct

IT Support Specialist – German speaking

IT Support Specialist – German speaking

Type: Full-Time, Permanent
Working hours: Mon-Fri 8.30am – 5pm
Company’s location in Maastricht area in the Netherlands (Office based)

*** Open for recent graduates too ***

Company Overview:

Join a rapidly growing IT hardware support company that specializes in custom-built computers and laptops for gaming. Our client is seeking tech-savvy individuals to join their Customer Center in the Netherlands, providing exceptional IT and tech support to customers across Europe.

Job Description:

Are you passionate about technology? Do you have a knack for solving IT puzzles?
If you’re ready to embrace a dynamic role and consider a move to the Netherlands, this is the opportunity you’ve been waiting for.

As a 1st Line Technical Support Specialist, you’ll be at the forefront of customer satisfaction. Your role involves addressing a variety of technical challenges, from hardware and network issues to software troubleshooting. Join our team of experts dedicated to delivering top-tier product advice and support. At our customer-centric company, there’s no cold calling or high-pressure sales tactics. Instead, we focus on providing solutions to incoming inquiries and questions.

Responsibilities:

  • Provide exceptional customer service and expert product support, helping customers find the right solutions
  • Deliver technical assistance to both new and existing clients.
  • Maintain accurate customer records in our system.
  • Facilitate payment processing, refunds, and exchanges.
  • Collaborate with production and administration departments when necessary.

Requirements:

  • In-depth knowledge of computer hardware, including Windows operating systems. Familiarity with PC components such as processors, sound cards, and video cards, gaming.
  • IT studies background with skills in Windows, Active Directory, debugging, and fault diagnosis (a plus).
  • Previous experience in telephone support or online customer service (preferred). IT support experience would be advantageous
  • Proficiency in English is mandatory. Fluency in German
  • Knowledge of other languages like (Dutch or French or Polish or Portuguese or Spanish or Swedish or Danish) are bonuses.
  • Ability to work onsite at our Netherlands location (Maastricht area).
  • Eligible to work in the Netherlands.

Benefits:

  • Competitive salary range: €26,400 – €30,900 per annum.
  • Includes basic monthly gross of €2,200, 8% holiday allowance, and language allowance up to €200 per month.
  • Year-end bonus and additional perks, including product discounts.
  • Comprehensive training and personalized development plan.
  • Company-provided pension and health insurance.
  • On-site parking and a modern, multicultural office environment.

Have you ever built your own computer? Are you a gamer, a real PC fan?

Join our diverse team of tech enthusiasts in our brand-new office. Be a part of a welcoming and supportive workplace that values your expertise.

How to Apply:

If you’re up for the challenge, don’t miss out on this exciting opportunity. Apply now and become a vital member of our technical support team!

it-support@brs.email

Job Types: Full-time, Permanent

Salary: €26,400.00 – €30,900.00 per year

Ability to commute/relocate:

  • Heerlen: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Are you comfortable commuting to this job’s location?
  • Are you happy to move to the Netherlands, in Maastricht area?
  • Will you now or in the future require sponsorship for employment visa status?
  • Have you ever built on your own PC?
  • Are you legally authorized to work in Netherlands?

Education:

  • High school or equivalent (Preferred)

Experience:

  • IT support: 1 year (Required)

Language:

  • German (Required)
  • English (Required)

Work Location: In person

Expected Start Date: 01/11/2023 / Immediately

About Brilliant Recruitment Solutions:

As a Recruitment Agency, we offer
✔Professional CV Upgrades,
✔LinkedIn Profile Optimization,
✔Interview Coaching, and
✔Job Opportunities across the UK, Europe, Australia, and New Zealand.