Dutch speaking IT Technician 

Location: Heerlen, Maastricht area, The Netherlands

Type: Full-Time, Permanent

Working hours: Mon-Fri 8.30am – 5pm

Start date: Immediately

Fully office based

Salary: up to €31,000 per annum + RELOCATION support + training

 

Open to recent graduates as well – Training and excellent career opportunity provided

Next available start dates: 14th November or 4th December or 8th January

Apply NOW and secure your place!

 

Company Overview:

Join a rapidly growing IT hardware support company. Our client is seeking tech-savvy individuals to join their Customer Center in the Netherlands, providing exceptional IT and tech support to customers across Europe.

Job Description:

Are you passionate about computers and technology? Interested in gaming industry? Do you enjoy solving IT puzzles? If you’re ready to a dynamic role and open to the idea of moving to the Netherlands, this could be the perfect opportunity for you.
As a 1st Line Technical Support Specialist, you’ll be at the forefront of ensuring our customers are happy. Your job will involve tackling various technical issues, from problems with devices and networks to helping with software troubles. You’ll be part of our team of experts who are here to provide helpful advice and support for our products. We don’t do cold calls or use high-pressure sales tactics in our customer-focused company. Instead, our main goal is to answer questions and provide solutions to the questions people ask

 

Responsibilities:

  • Provide exceptional customer service and expert product support, helping customers find the right solutions.
  • Deliver technical assistance to both new and existing clients.
  • Maintain accurate customer records in our system.
  • Facilitate payment processing, refunds, and exchanges.
  • Collaborate with production and administration departments when necessary.

 

Requirements:

  • Knowledge of computer hardware, including Windows operating systems. Familiarity with PC components such as processors, sound cards, and video cards, gaming.
  • IT studies, background with skills in Windows, Active Directory, debugging, and fault diagnosis (a plus).
  • Previous experience in telephone support or online customer service (preferred).
    IT support experience would be advantageous
  • Proficiency in English is mandatory. Fluency in Dutch (written and spoken).
  • Any other language knowledge is a bonus: especially: Swedish, Danish, German, Italian, Spanish, Portuguese, French, Polish, Latvian, Estonian, Lithuanian, Romanian, Hungarian, Slovakian, Czech, Serbo-Croatian.
  • Ability to work onsite at our Netherlands location (Maastricht area / Heerlen).
  • Eligible to work in the Netherlands

 

Benefits:

  • Competitive salary up to €31,000 per annum.
  • Includes basic monthly gross of €2,200 + 8% holiday allowance, and language allowance up to €200 per month with annual salary review.
  • RELOCATION SUPPORT (reimbursing travel expenses up to €150, help to find local accommodation in Heerlen area)
  • Year-end bonus and additional perks, including product discounts.
  • Comprehensive training and personalized development plan.
  • Company-provided pension and health insurance.
  • On-site parking and a modern, multicultural office environment.

 

Have you ever built your own computer? Are you a gamer, a real PC fan?

Join our diverse team of tech enthusiasts in our brand-new office. Be a part of a welcoming and supportive workplace that values your expertise.

 

How to Apply:

If you’re up for the challenge, don’t miss out on this exciting opportunity. Apply now and become a vital member of our technical support team!
Send your CV to: it-support@brs.email

 

About Us:

As a dedicated recruitment agency, working exclusively on this project, we offer full support for You to be successful in this role, including:

✔Professional CV upgrades

✔LinkedIn profile optimization

✔Interview coaching

 

We also have plenty of job opportunities across the UK, Europe, Australia, and New Zealand.

 

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